{
  "timestamp": "2025-02-05T18:09:25.077630",
  "content": "Search Free Trial Get Demo Alert Fraudsters Stealing Bank Account Details via Fake Facebook Pages August 17, 2021 I recently received an SMS notification from my bank about possible fraudulent activity on my credit card account. While waiting for an agent to take my call, I browsed through Facebook to look for their support page. Unfortunately, I found two pages that looked almost exactly alike. The difference was the verified badge on the legitimate page and the About info as shown below. Figure 1 Legitimate bank page on the left, fraudulent page on the right Surprisingly, the fraudulent page even has a chatbot to greet clients before starting a conversation, which makes you believe that you are conversing with the banks legitimate social media page. Figure 2 Fraudulent page chat bot When clicking on any of the two chatbot options, you will receive an automatic response, followed by a question from the other side, as shown below Figure 3 Fraudulent page chat initiation After a little back-and-forth about the fraudulent transaction as shown below, the person on the other end of the line eventually asks if I am enrolled in the bank online banking service, which should be their main target in this scheme. There are however, two directions the conversation will lead If you have an online banking account, the fraudster will ask for your User ID and the last 4 digits of your account. If you dont have an online banking account, the fraudster will ask you to send a picture of the credit card. At this point, I already stopped the conversation since I didnt prepare enough tools to continue with the investigation and opted to report the pageaccount to Facebook so they can block the account and prevent other people from getting scammed. Learn more about industry trends, and how phishing kits work. Watch the Webinar Best practice and recommendation It is very convenient for banks to serve clients through social media. However, this convenience also comes with the possibility of people being deceived by threat actors, whose only aim is to steal your hard-earned money. How to avoid becoming a victim of fraudulent pages We have come up with the following check list to help people avoid becoming victims to these schemes. Look for the Facebook verification badge on the profilepage, which can also be seen on the message chat head. Figure 4 Verified Badge on the Profile Name You may also check the number of Likes the profilepage has, this usually indicates if a page was recently created. Do not provide any account information online, especially account numbers and personal information that can be used by fraudsters to login into your account. Customer service agents of banks will often make a service call once you make contact through social media channels. Never give your phone number in chats, they should be able to contact you if you provide them with a valid transaction ID. Make it a habit to call your bank directly through their customer service hotline, this will help ensure that you are talking to the right person who may help you with your account concerns. Report fraudulent pages to the social media support page to help prevent other people from falling victim to such schemes. Indicators of Compromise hxxpswww.facebook.combdounibankonline Discover a behind the scenes look at phishing kits. Watch the Webinar Try it for Free Instant Data Classification Cyren URL Category Chacker Prev Call Me An Impostor Safe Links in Office 365 Next Company Partners Resources Investor Relations Products Freeware Demo Solutions Contact Us Privacy Management Service by Data443",
  "analysis_type": "user_guidance",
  "analysis": "**Final Answer: Comprehensive Guide to Avoiding Facebook Scams Targeting Bank Accounts**\n\n**Introduction:**\nIn the digital age, scams on platforms like Facebook are a growing concern. This guide aims to provide practical advice to help users avoid falling victim to such scams, particularly those targeting bank accounts.\n\n**1. Verify Profile Authenticity:**\n- **Check for Verification Badges:** Ensure the profile has a blue checkmark, indicating it's verified by Facebook. This is a key indicator of authenticity.\n\n**2. Be Cautious with Information Sharing:**\n- **Avoid Sharing Sensitive Information:** Never share account numbers, security questions, or one-time passwords (OTPs). Scammers often use these details for malicious activities.\n\n**3. Direct Communication with Banks:**\n- **Use Official Contact Methods:** If contacted by a bank, verify through their official website or the phone number on the back of your bank card.\n\n**4. Privacy Protection Measures:**\n- **Review App Permissions:** Regularly check which apps have access to your Facebook account and revoke unnecessary permissions to avoid potential scams.\n\n**5. Recognition of Common Scam Tactics:**\n- **Urgent Messages:** Be wary of messages that create a sense of panic, urging quick actions. Legitimate banks typically communicate through secure channels.\n\n**6. Immediate Actions if Scammed:**\n- **Report and Secure Accounts:** If you suspect a scam, contact your bank immediately, report the incident, and change your passwords.\n\n**Conclusion:**\nBy following these guidelines, users can enhance their security and privacy online. Remember, vigilance and proactive measures are key to avoiding scams.\n\n**Helpline and Support:**\nFor more information or assistance, Data443 provides support through their website. Visit [Data443 Support](https://www.data443.com) for resources on data security and protection.\n\nStay informed, stay safe!"
}